This book constitutes the proceedings of the 12th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2023, which took place in Penang, Malaysia, during August 28-30, 2023. The 8 full papers presented together with 1 short paper were carefully reviewed and selected from a total of 17 submissions. They were organized in topical sections as follows: e-Government; strategy; artificial intelligence.