Based on the NVQ framework to ease the creation of Diploma, Post Graduate Diploma or NVQ programmes for managers, this title fuses key ideas with applied activities to help managers examine and improve how they work in practice. It provides the basis for self-paced learning at level 4/5.

A key feature of the role of managers is to develop the people who make up their team. This book explains the development process and contextualises it against the overall aims, strategies and business plans of the organisation. It explores the role of the line manager in creating development opportunities and provides examples to show how managers can use coaching, mentoring, delegation and performance management to help their team develop skills and learn to work together effectively.