Clearly explains the complexities of getting materials from outside the library for patrons. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community.

In their definitive new Interlibrary Loan Practices Handbook, editors Weible and Janke clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing ¿ Guidance on how to do ILL efficiently and effectively, with advice on how to be a considerate borrower and lender ¿ Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution ¿ Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally Consortia and other library partnerships are now sharing ever larger fractions of their collections, and this book gives library staff the tools necessary for a smoothly functioning ILL system.